Global Digital Operations Director

excerpts from the official posting

CARE is establishing a new Director, Global Digital Support role to unify a currently fragmented global support model into one cohesive, highly collaborative Global Digital Support community. Today, digital and IT support is delivered through separate US Digital, Manila Digital, and Country Office (CO) IT teams…

Main responsibilities

• Lead and manage a Globally integrated Digital Support Organization
• Integrate US Digital IT support, Manila Digital IT support, and Country Office IT support staff into one cohesive, globally managed support community with clear…
• Define and implement the target operating model (aligned to the proposed matrixed structure with Regional Digital Leads) so that Country Office, Regional, and HQ support…
• Establish a global RACI framework that clarifies responsibility, accountability, consultation, and information roles across Digital IT staff, Regional Digital Leads, and…