What you will learn
- Describe the phases of a humanitarian project and the role of the project manager.
- Build a work plan (WBS, Gantt chart, critical path), a RACI matrix and a risk register.
- Manage implementation (changes, issues, team) and close the project, drawing out lessons learned.
Course information
- Level
- Beginner → Intermediate → Advanced (one certificate per level)
- Study time
- 18 hours over 3 days (lessons, case studies, exercises)
- Format
- Online, at your own pace, free and unlimited access
- Assessment
- Per level: graded case study + 20-question exam (30 to 40 min, pass marks 70%, 75% and 80%)
- Credential
- Named, numbered certificate of achievement, verifiable online (QR code)
- Reference frameworks
- PM4NGOs · European Commission · CHS Alliance, Groupe URD, Sphere
💼 Programme management jobs
Put this course into practice: the latest jobs in this field.
- Manager – YMCA Honey ProjectThe National Council of YMCAs of India · India
- Ticket Booking AgentTawhid Habibzai Tourist and Travel Agency · Afghanistan
- COMMUNITY CONTACT CENTRE OPERATORComité international de la Croix-Rouge (CICR) · Somalia, Kenya
- Head of Mission Mali (f/m/d) - MaliArche-Nova · Mali
- Programme LeadLady Bamford Foundation · India
A 3-level certification pathway
Progress from Beginner to Advanced. Each level ends with a graded case study and a timed exam, and leads to its own verifiable certificate.
Exam: 20 questions · 30 min · 70% to pass
Beginner certificate
- Describe the project cycle and the project manager's role.
- Write a project statement (objectives, scope, stakeholders).
- Read a Gantt chart and a risk register.
- Day1Scoping the projectProject, programme and the role of the project manager · The phases of the project cycle · Stakeholders · The triple constraint · From needs assessment to intervention logic · The project charter in detail and governance · In-depth stakeholder analysis and accountability · Full case study: scoping the Kalema WASH project · Common mistakes, the donor's perspective and variations by context · Interview questions and key references Scenario: Launching a project after floods
- Graded case study : Launching a temporary schools project Refugee hosting area · 20 questions including a case study · 70% to pass
Exam: 20 questions · 30 min · 75% to pass
Intermediate certificate · Opens after the Beginner certificate
- Build a work breakdown structure and a realistic schedule.
- Draw up a responsibility matrix (RACI) and a communication plan.
- Analyse risks (probability × impact) and plan responses.
- Day2Planning: work, schedule, responsibilities and risksBreaking down the work (WBS) · Gantt chart and critical path · Who does what: the RACI matrix · Risk register · Building a usable WBS and estimating the work · Calculating the critical path and building a realistic schedule · Budget, procurement plan and resource plan · An operational RACI and advanced risk management · Full case study: the integrated plan for the Kalema project · Common mistakes, variations by context and donor expectations · Interview questions and key references Scenario: The delay in international procurement
- Graded case study : The slipping schedule Water supply project, month 4 of 14 · 20 questions including a case study · 75% to pass
Exam: 20 questions · 40 min · 80% to pass
Advanced certificate · Opens after the Intermediate certificate
- Steer a project in crisis: variances, scope changes and trade-offs.
- Manage changes through a formal procedure with the donor.
- Close a project: lessons learned, handover and sustainability.
- Day3Managing implementation and closingMonitoring progress · Managing changes · Team and remote management · Closing the project · A monitoring system that raises the alarm: dashboard, thresholds and earned value · Change control and contract amendments · Leading the team, the partner and remote implementation · Closing: operations, contract, finance and learning · Full case study: managing and closing the Kalema project · Common mistakes, the auditor's perspective and variations by context · Interview questions and key references Scenario: Access cut off at mid-term
- Graded case study : A changing context mid-project Livelihoods project, month 9 of 18 · 20 questions including a case study · 80% to pass
Who is it for?
Project managers, programme assistants and coordinators, managers of national NGOs and anyone taking charge of a project in the field.
The certificate
With at least 70% correct answers in the final assessment, you receive a certificate in your name, with a unique code that recruiters can verify on Humanitaires Jobs. A free Humanitarian Network account is required.
Key concepts
The vocabulary you need to master for this course and the exam.
- Project cycle
- Identification, design, implementation, monitoring, evaluation and closure.
- Critical path
- The sequence of tasks in which any delay pushes back the project end date.
- RACI matrix
- Allocation of roles: responsible, accountable, consulted, informed.
- Scope creep
- Uncontrolled expansion of the project's content without additional resources.
- Adaptive management
- Documented adjustment of the project according to monitoring data and the context.
- Burn rate
- The pace at which the budget is spent over time.
- Risk register
- A list of risks with probability, impact, measures and owner.
- Closure
- Handover of assets, archiving, final report and communication with stakeholders.
References and recommended reading
The official texts and sector reference works on which the course is based.
- PM4NGOs (2020). A Guide to the PMD Pro: Project Management for Development Professionals. www.pm4ngos.org
- European Commission (2004). Project Cycle Management Guidelines. international-partnerships.ec.europa.eu
- CHS Alliance, Groupe URD, Sphere (2024). Core Humanitarian Standard on Quality and Accountability (CHS). www.corehumanitarianstandard.org
- ALNAP (2022). The State of the Humanitarian System (report). www.alnap.org